IT Virtual Assistance

Remote IT support & virtual IT assistance

Your remote IT department: troubleshooting, domains, email, hosting, backups and automation.

Most small businesses don’t need a full-time IT person. They need someone dependable who answers, fixes things quickly and keeps the lights on.

I’ve been the web designer and IT support specialist for moving companies in Canada and the USA since 2020. I handle the domains, email, hosting, devices and day-to-day issues so the team can get on with their work.

What’s included

  • Remote troubleshooting & help desk
  • Domain, DNS & email setup and fixes
  • Hosting & server administration (Linux/Windows)
  • Microsoft 365 & Google Workspace
  • Backups, updates & monitoring
  • Workflow automation
  • Device & software setup
  • Hourly or ongoing support plans

Who it’s for

Small and growing teams without in-house IT, anywhere in the world.

Tools & technology

  • Linux/Windows
  • Networking
  • DNS & Email
  • Security
  • Automation
  • Monitoring
Process

How we’ll work together

01 / DISCOVER

Free consultation

We talk through your goals, customers, timeline and budget. No obligation.

02 / PLAN

Proposal & deposit

A clear scope and fixed quote. New projects start with a 50% deposit.

03 / BUILD

Design & development

Regular progress updates and review rounds, so there are no surprises.

04 / LAUNCH

Launch & support

Go live, hand over, and get ongoing support whenever you need it.

FAQ

IT Virtual Assistance: common questions

Which time zones do you cover?

I’m in West Africa Time (UTC+1). That overlaps fully with the UK and Europe working day and with mornings in North America, and I schedule calls around you.

How is IT support billed?

Ongoing support is billed at an hourly rate, as set out in the Terms & Conditions. Larger one-off jobs can be quoted as fixed projects.

Can you access our systems securely?

Yes. Remote work is done over secure channels, with access you control and can revoke at any time. Client data is kept strictly confidential.

Free consultation

Let’s build something
the world will notice.

Tell me about your business. The first consultation is free, and you’ll get a clear plan and a fixed quote with no obligation.